← Back to FAQ categories

FAQ

Freight forwarding FAQ

Commercial cargo, customs, air, and ocean freight support.

What do I need to prepare for my first import?

At a minimum, you will need a Commercial Invoice, a Packing List, Importer Information (Business Number), and the relevant HS Codes. Additionally, registering on the CARM Client Portal is mandatory for importing commercial goods into Canada. If you have not yet registered, COSHIP will guide you through the entire process, from CARM registration to final customs clearance.

What is CARM? Is registration mandatory?

CARM (CBSA Assessment and Revenue Management) is the import customs clearance and duty management system operated by the Canada Border Services Agency (CBSA). All businesses importing commercial goods into Canada are required to register for CARM to ensure a smooth customs clearance process. For first-time importers, COSHIP will provide full guidance on the registration procedures.

Why do customs inspections occur?

Customs inspections are conducted by the Canada Border Services Agency (CBSA) either randomly or based on specific items or declaration details. They cannot be predicted in advance.

How much are the customs inspection fees?

Customs inspections are conducted randomly by the CBSA. If your cargo is selected for inspection, it cannot proceed to the next step until the inspection is complete, and inspection fees along with other incidental costs will be incurred. However, if the inspection takes place within COSHIP's own warehouse, the individual inspection fee is waived.

Are there any items that cannot be imported?

Yes, Certain items such as food, pharmaceuticals, batteries, and chemical products may require special certification or be subject to import restrictions. We strongly recommend verifying these requirements in advance.

What is required to import commercial goods into Canada?

Importing commercial goods into Canada requires several steps, including importer registration, CARM registration, preparation of customs clearance documents, international shipping, bonded warehouse admission, customs clearance, and inland delivery. COSHIP provides comprehensive, one-stop support for this entire process.